Implementations

ISO 9002 Implementation

As temporary typist/editor employed to edit ISO 9002 documents, re-wrote or developed 75% of company's procedures and flow charts, including technical electronic sterilization processes, that were needed for certification. Upon certification, managers awarded me a framed certificate of appreciation.


SEI-CMM Software Development Project Management Implementation

Expanded software development project management project scope from software development group to marketing, sales, internal hardware support, installation and training resulting in 25% improvement in product placement and support.

Developed technical processes, procedures and training for standardized methods that increased accuracy of business requirements and risk analysis. Prompted a 50% increase in use of project management software and project management methods while improving programming productivity.

Implemented use of MS Project Management and Visio, expanded use of ClearCase.