Why You Need Documentation

Below are articles explaining how documenting processes can improve your bottom line by increasing productivity and reducing rework.

Why You Need Procedures       Documentation = Money       Customer Satisfaction

The Value of Process Maps

Defining the Process                  Improving the Process         Getting Started

Process Map Examples Using ISO

The Audit Checklist is provided for those new to the ISO system of quality management standards. Compare a typical QA document here to the process maps below. 
 
ISO Audit Checklist      6.2 Resource Management       8.2.1.1 Sales Order Revision

Annotated Process Maps

Below are process maps I have reviewed for clients with my questions and recommended changes. I also provided overall comments here on how to meld ISO document control requirements with the use of process maps.

5.4.2 QMS Planning         5.6 Management Review         6.1 Provision of Resources

7.2.1-7.2.2 Product Realization X                  7.2.1-7.2.2 Product Realization Y

7.5 Production and Service Operations        7.5.1 Control of Production and Service